At NOVANYX, we’re committed to delivering your order quickly, reliably, and with complete transparency. Below is our detailed shipping policy to help you understand what to expect when shopping with us.
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Within the United States
We currently ship to all 50 U.S. states, including P.O. boxes and military addresses (APO/FPO/DPO).
Standard Shipping: 3–7 business days
Expedited Shipping (if selected): 1–3 business days
Shipping fees are calculated at checkout based on your selected shipping method and location.
International Shipping
At this time, we do not offer international shipping. We are working on expanding our services to reach more customers globally — stay tuned!
Shipping Delays
While we do our best to ensure timely delivery, unforeseen delays (e.g., carrier issues, weather disruptions, or high order volumes during holidays) may occur.
If your order is significantly delayed, please contact our support team at support@novanyx.com and we’ll be happy to assist.
